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Archive for Customer Service

Call ASEPCO for Live Mixer Support!

At ASEPCO we pride ourselves on service. As our Mixer product line is extensive we realize our customers may need support from time to time. We encourage you to call us, we want to help you design the best possible long-term solution. Call us with your questions and we’ll work together until you’re satisfied!

ASEPCO Mixer Configurator – Online 24/7

ASEPCO can help you solve Mixer Mysteries day and night Click here to try the Asepco Mixer Wizard Click here to find out more about the Asepco Polymixer

New – Interactive Knowledge Base

Check out our interactive knowledge base. Here you can find answers to questions about our products. You can also submit comments and questions that don’t have answers in the knowledge base yet. http://support.asepco.com/activekb/

Silicone diaphragm vs. Sodium Hydroxide (NaOH)

Since diaphragms are the high-wear component of most valves, we thought it would be useful to show some of the common failures that occur with diaphragms. In this article we will discuss the most common failures we have observed, and we’ll show an example of a specific case and how the problem was resolved. Over

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ASEPCO’s Polymixer Cleaning Study

Asepco’s Polymixerâ„¢ CIP validation study has been completed. It shows that the new Polymixerâ„¢ has some of the best CIP characteristics of any magnetic mixer.

Effective May 16th, ASEPCO is now electronically confirming order shipments. Each morning we will be emailing the confirmation of any of your orders that shipped the prior afternoon, along with the carrier and tracking number. Hopefully you will find this information helpful in keeping up with the status of your order.

“Stainless Steel Tubing In The Biotechnology Industry”, by Michelle M. Gonzalez, Senior Corporate Engineer, Amgen, Thousand Oaks, California, gives you an encyclopedic look at the metallurgy, fabrication, and standards for Stainless Tubing in Biotechnology uses.